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For any information about orders, products, exchange policies, returns, etc., do not hesitate to contact us,
We will be happy to help you in everything. :)

• By clicking here: Frequently Asked Questions - You will get to the page where you will surely find the answer you need.
• Through our online chat, at the bottom left of the website - we can answer you quickly whenever it is during our opening hours.
By phone, by calling us at 911 67 81 96.

If you have any incident or need us to review any aspect of your order, you can leave it registered in the following forms (Click on the area where you need help), we will contact you as soon as possible!

Returns and exchanges
Incident with my order
I want to make a modification/cancellation of my order

We review each case personally and will contact you within 48 working hours.

CUSTOMER SERVICE HOURS:

Monday to Thursday from 09:00 to 22:00.
Friday from 09:00 to 19:00.

We love to receive your opinions and comments, they help us a lot to continue creating our collections and, above all, to continue growing with you.
We take this opportunity to thank you for your trust!

Team Polin Et Moi ❤