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How can I change the delivery address of my order?

We know that changes can and do happen in life, it's normal! We will try to help you to change it but first, we must check the status of your order because, if it has already been shipped or is in the process of being prepared, it will not be possible.

If your order has not yet been prepared, leave it to us! We will change the address to the one you provide. Please contact us as soon as possible using this form. 

If your order has already been shipped, we’re sorry, but we will not be able to manage the change directly. You will need to contact the shipping company to request the change. If you are still having problems with the change, please contact us to register your incident and we can help you to solve it as soon as possible.