Process an exchange and return within the same request
1. Select ALL items to be returned or exchanged
2. Select the exchange option and specify in the text box which items you want to return and which items you want to exchange (reference or name and size of the items you want to receive back at home).
3. (*Exchanges from within Spain)A single shipping label will be generated, which will be the one we will stick on the outside of the package to deliver it to the selected point or to any post office in your town. Once the parcel has been received in the warehouse and the request has been processed, we will refund the garment to be returned and we will send the order with the exchange back to you.
*Remember that once the exchange has been processed, within the indicated period, a new order will be created (you will receive an email with the confirmation of the order in reserve). When it is ready to be shipped, you will receive another email with the new tracking number.